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Print Advertising vs Social Media

Aug 12 09

Before diving into this contentious subject, let me say upfront that print advertising in some cases can be very profitable. As with any marketing piece, when you include a tracking method such as a 1300 number, or a unique URL you can easily measure the number of conversions gained through it. Then simply multiply the results by your average lifetime client spend and you will clearly see just how profitable it is. If it is profitable, continue to do it until it ceases to be.

The main point of this post is not to argue the profitability of print advertising, rather to compare the returns that can be gained from investing the same amount of capital in the rapidly growing social media marketplace.

To demonstrate this I have created a direct comparison using the two media to target the same audience. The comparison has been generalised to keep it simple enough to make it easily relatable to most target markets. The following target audience has been selected by age and gender. This allows the selection of an appropriate print publication as well as enabling targeting through social media. Our audience is men and women aged 25-49, and we are assuming a non-gender specific general product or service such as fitness, or health insurance.

Print Advertisement

Think Social - Print Advertising

The Good Weekend (TGW), an Australian national weekend magazine, which is inserted into both The Sydney Morning Herald and The Age has a national readership of 1,740,000. According to Roy Morgan Research, March 09, the bulk of this audience are in NSW and VIC and 726,000 are our target demographic.

You are able to download the current rate card from Fairfax Media to confirm the pricing for casual advertisement space in TGW, some of which are:

  • Double Page Spread $77,176
  • Full Page $41,971
  • Half Page $26,367

Rather than fight for attention within a shared page and not to go to the excess of a Double Page Spread, we have chosen a Full Page. Add to this agency fees for creative, artwork and photography. Naturally these fees vary with choice of agency, photographer and model. For the purpose of this comparison add $10,000.

Furthermore to quantify direct response generated by an advertisement will usually require an additional system to be put in place. Typically this could be a new website (microsite, or landing page) specifically designed to complete the enquiry, sale or redemption. Similarly, a unique toll free number can be set up and staffed. These systems require some additional investment of either capital, or staff time.

As this is a one off piece it needs to be just right and there is no room for error. However there are a number of variables that may impact on the advertisement, some of which are inherently uncontrollable, such as:

  • How aligned the offer is with the readership of the TGW
  • The cost of the product/service
  • The position of the advertisement – For a premium position add 10-40% loading
  • The headline, copy and image selection
  • The call to action
  • The details of the offer, quantity, terms etc
  • Timing – whether it is seasonal, or impacted by current events.

Taking the subjective figure of 0.1% (for both media) as an expected response rate, we can estimate from the 726,000 TGW readers fitting our target group, we will get 726 responses, each costing at least $71.58. Whether these convert depends entirely on our conversion system and is irrelevant to this comparison.

Think Social - Pros and Cons of Print Advertising

The advice most often given for print advertising is that frequent repeat exposure is essential to the success of a campaign. This means that many more than just this one advertisement is required for success, and a much bigger budget, but we did want to keep it on or around $50,000!

*The true response rate can only be the result of running the ad itself and for consistency we have used the same response rate with both media.

Social Media

Think Social - Social Media Advertising

Facebook and Twitter are our selected social media channels, although just like print there are many to choose from. The major difference is that with a similar budget we are not talking about a one off advertisement, we are talking about a sustained and continuous social media campaign. This means that we need to create an effective strategy first, then develop and put into place a social media policy, then and only then implement and manage the campaign.

With social media being a channel for conversations, the direct response mechanism is largely inbuilt, however there are instances where a specifically designed website, or landing page system may assist with conversion. We won’t delve into conversion apart from saying there are the similar variables that will impact on response, but a sustained online campaign provides the opportunity to see immediate quantifiable results and make any necessary adjustments real time.

For a budget of less than the $52,000+ for the single print advertisement, we will create, develop and manage (with personnel) a social media campaign, including advertising spend on Facebook for 12 months.

Twitter does not provide an advertising model as yet, however some of its many business uses are:

  • Customer service
  • Market awareness
  • News
  • Extended reach
  • Building relationships
  • Direct sales
  • SEO
  • Driving traffic
  • And networking.

Facebook provides a comprehensive advertising model and a fan page structure. You can read more about Facebook for business in Using Facebook to market your business and talking point, featuring a business launched solely on Facebook. The Facebook advertisement builder allows us to target specific age groups, locations, and loads of other things, including words and phrases that people have in their profiles. Using this tool we identify 3,187,580 male and female users aged 25-49 in Australia. Selecting just the two major cities of Melbourne and Sydney, acknowledged as the bulk of TGW readers, we can directly target 1,507,620 Facebook users with our advertisements. Cost of advertisements can be either Pay for Impressions (CPM) or Pay for Clicks (CPC). For this target group Facebook is recommending a minimum of $0.58 per click.

Using the same subjective figure of 0.1% as an expected response rate, we can estimate from the 1,507,620 Facebook users fitting our target group, we will get approx 1507 responses, each costing at the most $34.50. That’s if we stop at the first count. Remember, this campaign is running every day for 365 days and includes staff to converse with the respondents amongst numerous other facets. For details follow the two links above. Whether these convert depends entirely on our conversion system and is irrelevant to this comparison.

Think Social - Pros and Cons of Social Media Advertising

For a longer and more sustained campaign, with the same if not more niche targeting capability and for the same budget, social media is the clear winner. Not to say that it needs to be one or the other, the two can work nicely together. As I said in the beginning, if print is profitable, keep doing it. You may just want to try social media to see how profitable it can be for you too.

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Using Facebook for your business

Jul 19 09

Why you should use Facebook to market your business?

Let me put it another way. What if I told you that there exists a place where you can present your business, to an ever growing audience, that you can hand pick based on their age, sex, location, or particular predisposition to your brand, service or industry? What if you could have a real time conversation with any, or each one of these people about your offerings?

Yes I am talking about Facebook and with 250 million members (globally), if Facebook was a country, it would be world’s fourth largest. If your business is not represented in such a large population, who in your industry is? With such an active and growing marketplace, according to Facebook by 700,000-750,000 new users per day, you are missing out on one of the most responsive markets that have ever existed.

To put it in perspective, here are some interesting statistics you may want to know about Facebook.

Facebook has approximately 250 million users globally. Facebook’s greatest growth in global audience numbers has come from people aged 35-49, followed by 18-34, which is closely split between male and female.

Source: Nielsen Global Faces and Networked Places – March 2009 http://bit.ly/DyO3a

Australian (USA and NZ) Facebook users (as at 19th July 2009):

Country Latest Population figure No. of Facebook Users % Pop on Facebook
Australia 21,849,692 6,088,160 27.86%
USA 306,947,528 71,444,040 23.27%
New Zealand 4,319,343 948,640 21.96%

Source: Facebook Advertisement Creator 19th July 2009 (available from any Facebook Account)

Australian Facebook growth rate.

Country Facebook users 30/12/08 Facebook users 19/07/09 % growth Dec 08-Jul 09
Australia 4,330,040 6,088,160 140.6%

So what can a business do to market on Facebook?

Facebook allows your business to build highly interactive fan page to be built using their platform as a base with beautiful additional custom pages using applications such as their FBML. As a business on Facebook you can create page which can be used as a hub for your social media strategy. It can facilitate online discussions, announcements, competitions, and links to complimentary websites that will gradually build your fan base. An active fan base is your main goal with Facebook as it provides you a means to communicate news or offerings and the size of your fan base will depend on the available pool in your particular niche.

Facebook’s advertisement creator allows you to target age, location, gender, birthday and key word phrases of your choosing, to focus your attention on the people that matter most to your business. Ads can be used to promote products & services, online or offline promotions and your fan page itself. Facebook has two options for payment, cost per click and cost per impression. There are instances where each of these options has merit and should be chosen over the other.

Once you have established your Facebook community you can use it to listen to, and converse with your clients and prospects, person to person. Regular activity plays a huge part in the success of your fan page. This means that relevant daily and personal status updates are required at the very least. Remember that authenticity is key.

Integration of your Facebook fan page (and all your other social media profiles) into the design of your company website is imperative. Attractive custom badges can be designed to entice your visitors to visit and fan your page. Facebook have added a new feature called “fan box” which allows a business to feed their Facebook wall and fans directly into a company web page, using quick and easily copied Javascript code, automatically generated by Facebook.

There are different types of Facebook users, so naturally there are different levels of involvement in a fan page. This can range from contributions such as photo posts, video posts, long discussions, wall posts, competition entry, or simply observing.

For a great post about Facebook fan page user types, read this: http://bit.ly/10urSH

Before diving in and creating a page it is imperative to have a strategy. An organization must establish a list of objectives to work to, i.e. X amount of meaningful discussions per week, and X new fans per month, etc. There also is a need for a policy to govern the content, i.e. what type of company information can be mentioned, and when does a negative discussion need to be deleted, etc.

Check out Talking Point for an example of a thriving Facebook fan page.

What Facebook pages do you like?

1:09 pm

Where does social media fit in your business?

Jun 12 09

Social media is no longer a novelty, but an essential global shift that needs to be considered in all our branding strategies.

VERY IMPORTANT: There may be quite a few differences between you and your target market, including the way they use social media. While evaluating this document it is very important to remember that there is a large and growing portion of the population actively involved in the social media shift, even if you may not be. And, with Think Social you don’t have to be.

Less than 8 months ago I would have recommended a company blog and online media release campaign as the only essential business applications of social media. However, now my professional viewpoint has completely changed.

Social media is not hard, but it can be complicated to develop an effective strategy for your business. This is because of the huge assortment of options currently available. It is not just about Twitter, LinkedIn, MySpace or Facebook, YouTube or blogging. It is about having an intelligent and effective strategy to make your organisation more human and less like just another corporate machine.

There are a number of important key benefits, summarised in the post below, to be gained through social media that you need to consider for your organisation right now, whatever your industry. Naturally, some will appear instantly more valuable to you than others. I would love the opportunity to reveal more about these key points, and others, and how your business will benefit from them. Once you are aware of all the benefits, my team and I will create an effective social media strategy, tailored specifically to you and your organisation’s needs.

…continued: The key benefits from social media for your business

4:00 am

The key benefits for your business are

Jun 05 09

Manage Your Online Brand Reputation

People are (or should be!) talking about your brand online right now, and social media gives you the ability to listen and be involved in the conversation directly.

Generate Business Leads

Create brand advocates & advisors by keeping them active with frequent contact. Be where your audience is and expand your database. Create online brand communities who will continue to market you to the web.

Be a Knowledgeable Leader

Be seen as the leading edge in your industry and share your perspective and expertise. Learn of new developments as and when they happen around the world. Monitor what your market is really thinking and saying about your competitors.

Customer Service

Respond to your client’s and potential client’s queries live and direct, either publically or privately depending on the impression you wish to make.

Client Relationship Management

Open a reliable and approachable channel of communication (daily, hourly, etc.) with your clients and prospects with the view to start conversations about your services or products.

Secure your Social Media Identity

Similar to branding through domain names. Have you secured all your social media profiles?

Display Business Intelligence

Social media trades traditional media spend for labour cost. By activating your social media strategy you will be seen as maximising your existing expenditure (staff) which in this economic climate is critical.

Measure and Report

What marketing methods offer such clear linked metrics? The answer can only be obtained online.

Recruitment

Create an online identity that can attract likeminded people into your organisation.

…continued: How Think Social can help your business

11:35 am

How Think Social – Social Media Management fits with your business.

Jun 02 09

We have developed two models you can leverage off to maximise your new social media strategy:

  • The first is setup, training and ongoing support should you have a staff member that is ready and capable to be in the social media space.
  • The second is a completely outsourced social media management role, covering setup, development and ongoing management, thus eliminating the need to train or divert any of your staff, and only requiring minimal involvement of their valuable time.

Again, social media is not hard, but it can be complicated to develop a strategy that is effective for your business. Let Think Social – social media management make it simple for you. Contact us today for more information and to get your social media strategy rolling!

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